Redmi 4 (2GB RAM + 16GB)

£96.00£109.00

  • Snapdragon 430
  • 720p Screen
  • 13MP f/2.2 Camera
  • Fingerprint sensor
  • 16GB Storage
  • 2GB RAM
This phone comes with a 1 Year Standard Warranty from our UK based warranty center.
The Official Global ROM comes pre-installed on this phone with access to a range of European languages, including English, French & German. Full List.
We offer free easy returns up to 30 days after delivery as long as the product is in good condition. We pay all shipping costs.
VAT and Import Tax Included! We have made arrangements to pay all VAT and import fees on behalf of you. The price at checkout is final and you will not have to pay any additional fees. This is only possible if you select EU Express at checkout
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  • EU Delivery

    Have any questions?

    If you have any questions please contact us using the chat (in the bottom right), on our facebook page or email us at help@thesolutionshop.group and we will do all we can to answer you as quickly and fully as we can.

    You might also find answer to any questions you have on our help center.

    We are one of the few companies that is able to offer fast and cost effective shipping to our customers within the EU. This is due to the unique situation of us being a European company with warehouses in China and Hong Kong, meaning that we have much better knowledge of the European logistics market then our competitors, along with a better understanding of what European consumers want. As such we currently offer two types of shipping. Standard and EU Express.

     

    EU Express

     


    EU Express is an innovative shipping method developed by The Solution Shop for it’s customers. It offer fast, efficient delivery to every country within the EU in 5-15 days. It is also innovative in that all customs duties and import taxes and dealt with and paid by The Solution Shop, so that the customer has to pay nothing extra beyond the original purchase cost.

    • 5-15 Day Delivery Time
    • Guaranteed no import tax or customs duty for end customer
    • Fully tracked
    • Daily Flight from Hong Kong to our Dispatch Centre in the UK
    • Delivered by DHL Express

     

    Standard Shipping (Direct Injection)

    Our standard postage is provided by DHL eCommerce Logistics or Singapore Post

    • 15-30 Day Delivery Time
    • Fully Tracked
    • Delivered by your local post operator (Royal Mail, La Poste Ext)

  • Returns

    Have any questions?

    If you have any questions please contact us using the chat (in the bottom right), on our facebook page or email us at help@thesolutionshop.group and we will do all we can to answer you as quickly and fully as we can.

    You might also find answer to any questions you have on our help center.

    If you're not 100% happy with your new product, just let us know within 30 days of delivery and you can return it. Your refund will normally be made within 24 hours of us receiving the return, excluding the costs of shipping. If the product isn't what you expected, we'll happily also arrange an exchange for you.

    FREE Returns for Customers within the EU

    If you want to return your order and you live in any country in the EU we offer FREE returns. We arrange for either collection or a pre-paid label so that you can drop of your parcel at a place convenient for you, like your local post office or convenience store. If we can not arrange for either of these return options to take place we will ask you to return it to our UK warehouse through your local postal service and we will refund all you're shipping costs. Refund are issued within 24 hours of the item arriving at our warhouse. 

    Return Conditions

    For all of our customers the same conditions apply to be eligible to return your item.

    • The item must be “as new” - It can be used, but it must be in “new condition”.
    • It can not have any scratches, dents ext
    • Required to have the original software installed
    • Must be returned with all accessories and manuals

    Returns Process

    1. Contact our support within 30 days of Receiving your order
    2. We will supply returns details (Address, Returns Slip) and a prepaid label.
    3. You drop off your return or await collection by our courier
    4. We receive them and refund within 24 hours

  • Warranty

    Have any questions?

    If you have any questions please contact us using the chat (in the bottom right), on our facebook page or email us at help@thesolutionshop.group and we will do all we can to answer you as quickly and fully as we can.

    You might also find answer to any questions you have on our help center.

    Our two warranty repair centers are located in Poland and Portugal. If something goes wrong with any of your items we will fix and repair it for you quickly and efficiently, as long as it is within its warranty, from either one of these repair centers. If our engineers decided that the item can not be fixed at our repair center then it will be flown to China for the repair to take place. We arrange transport free of charge and you can choose which ever method is easiest for you (Pre-Paid Postage, Courier Collection ext)

    If you experience an issue please email us at warranty@thesolutionshop.group and it will be dealt with quickly and efficiently. Once our team has established the cause and problem, they will provide you with a pre-paid label, for your chosen transport service, and then provide you with an information form for our return center. You simply package your phone carefully and include the information form in the package and drop off/ await collection of your parcel. Parcels normally take 2-3 days to get to our centers, repair normally takes 4-5 days and return postage normally takes 3-4 days.

    Unless otherwise noted on the products page, the default product warranty period is one year starting from the date of purchase, during which you are eligible for free repair. If the buyer has damaged/misused the item(s), it will not be eligible for free repair.

    Dead on Arrival (DOA)

    It is extremely unlikely that your item will arrive Dead on Arrival (DOA) as we test and check all items before they leave our fulfillment center in Shenzhen or Hong Kong. But if this does occur you can simply utilize our normal return procedure, means that we pay for and arrange all transport back to our returns center.  As soon as the item arrives at our return centre and the new product will be dispatched from our office in the UK, Poland, Hong Kong or Shenzhen. A 10% refund will then be returned to you as compensation for the delay in receiving a functioning item. If you receive an item DOA please contact any of our support teams (Billing, Shipping, Technical or Warranty) and they will but our DOA policy into action.